Rusties Lodge Cancellation Policy and Terms

1. Booking and Payment:

• A 50% deposit is required to secure a booking, with no refunds on cancellations.
• The balance must be paid 2 days before arrival (if using EFT) or on arrival via card or cash.
• Guests will not be allowed entry if any payment is outstanding.

2. Check-in and Check-out:

• Check-in is between 14:00 and 19:00. Late check-ins require prior arrangement (2 days in advance).
• Check-out is at 10:00.

3. Guest Conduct:

• Only the number of guests listed on the booking are permitted on the property.
• No visitors allowed.
• Guests are responsible for any damages and must comply with noise restrictions: 21:30 (weekdays) and 23:00 (weekends).

4. Facilities and Responsibilities:

• Rusties Lodge is self-catering. Braai facilities are available, additionally each unit is fully equipped.
• Guests must bring their own towels and iron. A refundable R250 fee applies for towels provided by the lodge.
• Parking is at the guests own risk, however there is a nightly watchman on duty from 22:00 – 06:00.

5. Liability:

• Rusties Lodge is not responsible for loss or damage to personal belongings.
  Parking is at the guest’s own risk. The swimming pool is used at guests’ own risk, and minors must be always supervised by adults.

6. Children Policy

• Children of all ages are allowed.
• Children above the age of five (5) is half price.
• Minors are the sole responsibility of the parents, guardian(s) or the person or persons in whose care they are whilst at Rusties Guest Lodge or whilst using
  the facilities. Youngsters must always be under adult supervision.

By making a booking, guests acknowledge that they have read and accepted the terms and conditions, including the indemnity form, and agree to ensure compliance by all members of their group.